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How can I update my shipping address for an existing order?
If you need to update the shipping address for an order you've placed, please contact us with the correct details as soon as possible. Although our shipping notifications may not reflect changes made after the initial order, we assure you that the ad
How do I remove myself from your mailing list?
To be removed from our mailing list, simply inform us of your request by email or text. We will process your removal and ensure that your contact information is not shared further. You do not need to take any further steps once your request is submit
How can I update the recipient's name for an order shipment?
To modify the recipient's name for an order's shipping details, reach out to us with the correct name and address. While the initial order confirmation and shipping notifications may retain the original information provided at the time of order place
Are additional links available for watch straps?
For those requiring a longer strap, we acknowledge that additional links might be necessary. If you need an extra link or two, please inform us at the time of purchase, so we can make arrangements, if available*. Please note that not all watch models
Do you provide ring sizers?
Deciding on the right ring size is crucial, and to assist with this, we are happy to send out a ring sizer to you. Please provide us with your shipping address, and we'll dispatch a ring sizer to help ensure the perfect fit.
Do you offer bulk pricing?
Our bulk pricing depends on the quantity you wish to order. To receive a quote for bulk pricing, please contact our customer service team at [email protected].
What is the difference between the 'enamel' and 'natural' options for your signet rings?
The 'enamel' option refers to the application of black enamel to the university mark engraved on our sterling silver signet rings. This black enamel enhances the definition of the mark and makes it stand out more prominently against the silver. Conve
Can I order just the replacement shade for a University lamp?
Yes, you certainly can order a replacement shade for your University lamp. We offer replacement lamp shades for university lamps, which can be purchased here: https://www.mlahart.com/pages/collegiate-gifts/collegiate-lamp-replacement-shade
Are you an authorized Montblanc distributor?
Yes, M.LaHart & Co. is an authorized e-retailer of Montblanc. Our Montblanc products are authentic and custom-made by Montblanc. Our assortment of university-branded Montblanc pens are exclusive to M.LaHart & Co.
Response from agent needed
Our Help Center cannot assist with this question. If an answer is not available on our FAQ page please follow up with our Customer Service Department as soon as convenient. Our Customer Service team is available to assist you Monday through Friday, f