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M.LaHart & Co.

Welcome to the M. LaHart & Co Help Center. We are here to provide you with the information and assistance you need regarding our products and services. Whether you have questions about our personalized engravings or need guidance on choosing the perfect diploma frame, we are here to help.

M.LaHart & Co. Help Center

Ordering

Product Care and Information - Watches

Product Care and Information - Clocks

Product Care and Information - Lamps

Product Care and Information - Custom Map Marble Coasters

Information Related to Organizations, Universities, and Retail Stores

Gift Purchases

Payment Information

Shipping Information

If you need to update the shipping address for an order you've placed, please contact us with the correct details as soon as possible. Although our shipping notifications may not reflect changes made after the initial order, we assure you that the ad

If you need to update the shipping address for an order you&apos;ve placed, please contact us with the correct details as soon as possible. Although our shipping notifications may not reflect changes made after the initial order, we assure you that the address will be updated as requested. It&apos;s helpful to provide the new address information clearly to ensure that the order arrives at the correct destination.

How can I update my shipping address for an existing order?

To be removed from our mailing list, simply inform us of your request by email or text. We will process your removal and ensure that your contact information is not shared further. You do not need to take any further steps once your request is submit

To be removed from our mailing list, simply inform us of your request by email or text. We will process your removal and ensure that your contact information is not shared further. You do not need to take any further steps once your request is submitted to us. Your privacy and preferences are important to us.

How do I remove myself from your mailing list?

To modify the recipient's name for an order's shipping details, reach out to us with the correct name and address. While the initial order confirmation and shipping notifications may retain the original information provided at the time of order place

To modify the recipient&apos;s name for an order&apos;s shipping details, reach out to us with the correct name and address. While the initial order confirmation and shipping notifications may retain the original information provided at the time of order placement, rest assured that the updates to the recipient&apos;s name will be made as required.

How can I update the recipient's name for an order shipment?

For those requiring a longer strap, we acknowledge that additional links might be necessary. If you need an extra link or two, please inform us at the time of purchase, so we can make arrangements, if available*. Please note that not all watch models

For those requiring a longer strap, we acknowledge that additional links might be necessary. If you need an extra link or two, please inform us at the time of purchase, so we can make arrangements, if available*. Please note that not all watch models are available with longer straps or extra links.&#xA0;

Are additional links available for watch straps?

Deciding on the right ring size is crucial, and to assist with this, we are happy to send out a ring sizer to you. Please provide us with your shipping address, and we'll dispatch a ring sizer to help ensure the perfect fit.

Deciding on the right ring size is crucial, and to assist with this, we are happy to send out a ring sizer to you. Please provide us with your shipping address, and we&apos;ll dispatch a ring sizer to help ensure the perfect fit.

Do you provide ring sizers?

Our bulk pricing depends on the quantity you wish to order. To receive a quote for bulk pricing, please contact our customer service team at info@mlahart.com.

Our bulk pricing depends on the quantity you wish to order. To receive a quote for bulk pricing, please contact our customer service team at info@mlahart.com.

Do you offer bulk pricing?

The 'enamel' option refers to the application of black enamel to the university mark engraved on our sterling silver signet rings. This black enamel enhances the definition of the mark and makes it stand out more prominently against the silver. Conve

The &apos;enamel&apos; option refers to the application of black enamel to the university mark engraved on our sterling silver signet rings. This black enamel enhances the definition of the mark and makes it stand out more prominently against the silver. Conversely, the &apos;natural&apos; option does not include any enamel, offering a more subtle, silver-only appearance of the university mark. The choice between &apos;enamel&apos; or &apos;natural&apos; allows for a degree of personal preference in the appearance of your ring.

What is the difference between the 'enamel' and 'natural' options for your signet rings?

Yes, you certainly can order a replacement shade for your University lamp. We offer replacement lamp shades for university lamps, which can be purchased here: https://www.mlahart.com/pages/collegiate-gifts/collegiate-lamp-replacement-shade

Yes, you certainly can order a replacement shade for your University lamp. We offer replacement lamp shades for university lamps, which can be purchased here:&#xA0;<a href="https://www.mlahart.com/pages/collegiate-gifts/collegiate-lamp-replacement-shade" id="isPasted">https://www.mlahart.com/pages/collegiate-gifts/collegiate-lamp-replacement-shade</a>

Can I order just the replacement shade for a University lamp?

Yes, M.LaHart & Co. is an authorized e-retailer of Montblanc. Our Montblanc products are authentic and custom-made by Montblanc. Our assortment of university-branded Montblanc pens are exclusive to M.LaHart & Co.

Yes, M.LaHart &amp; Co. is an authorized e-retailer of Montblanc. Our Montblanc products are authentic and custom-made by Montblanc. Our assortment of university-branded Montblanc pens are exclusive to M.LaHart &amp; Co.

Are you an authorized Montblanc distributor?

Our Help Center cannot assist with this question. If an answer is not available on our FAQ page please follow up with our Customer Service Department as soon as convenient. Our Customer Service team is available to assist you Monday through Friday, f

Our Help Center cannot assist with this question. If an answer is not available on <a href="https://www.mlahart.com/pages/frequently-asked-questions" target="_blank" rel="noopener noreferrer">our FAQ page</a> please follow up with our Customer Service Department as soon as convenient.&#xA0;Our Customer Service team is available to assist you Monday through Friday, from 9:00 AM to 5:00 PM EST. You can reach us via:<ul><li>Live chat: found on the bottom right of our website</li><li>Email: <a data-fr-linked="true" href="mailto:info@mlahart.com" id="isPasted">info@mlahart.com</a></li><li>Call or Text: <a href="sms:+18005514715" target="_blank" style=" text-decoration: none;" id="isPasted">1-800-551-4715</a></li><li>International Phone: (212) 439-4312</li></ul>We also operate a 24 Hour Order Line which you can call any time at 1-888-928-9284.&#xA0;